[Christian Music X-Change]

Hold Information 




It's preferred, though not required, that you send hold  requests
before sending in your order.  This way you  can  be  assured  of
getting  the  items  you  want.  If you don't send a hold request
first and one or more of the items  you  want  are  already  sold
then  a  credit  will  be  put  on  your account unless otherwise
requested.  After you send a request you will  receive  an  email
confirming which items are available and being held.  You'll also
receive the information on shipping, payment methods, etc.

Holds  can  only  be  placed on items currently in stock.  If you
want something that's not listed you can be added to the  monthly
or daily update list by clicking below and sending a blank email:

CMXupdates-subscribe@yahoogroups.com for daily updates

CMXupdatesM-subscribe@yahoogroups.com for monthly updates


When making your hold requests please note the the following:

1. Please only request a hold if you're certain that you're going
   to order the item(s) and you're  ready  to  send  payment.  If
   you're  not sure or you don't have the money, then please wait
   and email back when you're ready to send payment.  If  you  do
   place a hold then please  CANCEL  the hold if you're not going
   to order.

2. Please specifically ask for an item to be held in the  message
   and/or the subject line.  People sometimesn say  "do you still
   have ____ available?" Surprisingly this may not mean that they
   want the item, they just want to know if it's available.  When
   asked if they want the item they say "No, not right now", "No,
   I just wanted to know if it was in", etc.

3. Be specific about what item(s) you want.  There are  sometimes
   several different versions  of  the  same  item.  For  example
   there may be several copies:one unopened, one autographed, one
   with damaged insert, etc., usually all priced differently. You
   may  want to just paste in the entire line from the catalog to
   avoid confusion.

4. Please send payment right away -  the  same  day  you  receive
   notification if possible.  Items are held for 10  days  unless
   other arrangements are made.  If you're unable to send payment
   in this amount of time please email back when you're ready and
   make a hold request.  If you really need  more  time  for some
   reason  then  explain the situation  and  CMX will try to work
   something out.

5. If you're unable to send payment right away PLEASE contact CMX
   as soon as possible.  Other people may want  the  item  that's
   being held for you.  Please give them that chance.  If the  10
   days  are up but you've already sent payment please be sure to
   email CMX so the items won't be returned  to  the  catalog. If
   you need more then the normal hold time, please contact CMX.

6. When sending payment be sure to include your NAME, ADDRESS and
   any ITEMS and SERVICES wanted (including shipping/handling and
   insurance) and the EMAIL that the items were held under on the
   order form or a sheet of paper (other than your check  or  the
   envelope).  Please list each item seperatly. If someone orders
   a $10 CD and sends $18 there's no way to tell if the $8 is for
   Priority Mail, insurance, delivery tracking or what unless the
   information is listed.  IF information isn't provided CMX will
   make a best guess and send the order that way.

7. Please CANCEL YOUR HOLD if you change your mind.  It's amazing
   how often people place holds and then never send  payment.  If
   you  don't  want the items you've placed on hold PLEASE cancel
   it by sending an email to cmxmusic@gmail.com. Not only is it a lot of
   to contact people, others may want the only availalbe copy  of
   an item but can't get it because someone has it  on  hold  but
   isn't going to order it and never cancelled the hold.

An order form is available on the web site or with the confirmation
email you'll receive when placing a hold.  It's not  required  that
you  use  this  form  but people often leave off needed information
when it's not used.
Ready? Please click on the "Place Hold" icon below IF YOU DEFINITLY WANT THIS ITEM(s) AND ARE READY TO PAY IF AVAILABLE.

place hold

A confirmation email will be returned to you which will include all needed ordering information.





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If you have questions, comments or suggestions, want something held, have items to trade or sell, have your own CDs you want to market through CMX, want to exchange banner or text links, etc, please feel free to send email by clicking on the address below. If you don't receive a response to your question within 2 or 3 days, your email address was probably invalid. Please make sure the address can receive mail and try again.

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